Exceptional Customer Service

Rang up on 5/11/24 spoke to a guy called Michael who went above and beyond to sort me out with a new contract for the new iPhone 16 plus and I have to say I've never had a more pleasant experience I just wanted to throw my money at sky if you record calls I advise you go back and listen to that one as I had tears dripping down my face the guy needs a bonus or a reward of some sort for exceptional customer service skills. Hope he's the one I get when I change my broadband provider

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Richard1994 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

Fanni 

Community Moderator 

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