Hello, I made a telephone call to Sky this morning at 8am on 23rd August to organise Whole Home puck and spoke to a gentleman whose name I did not get. He mentioned at the end of the call there would be a survey to complete and I said I would happily complete this, however I didn't realise I needed to stay on the line. He did have an accent, was not British, if that helps identify. I just wanted to say it was 10 out of 10 for his helpfulness and helping me get the issue sorted so please do pass on my thanks as I did not realise I needed to stay on the line for the survey. Outstanding customer service and went out of his way and left me feeling very happy!
