There is two people who have helped me in the past 24 hours. Jacquie is dealing with a nightmare billing situation for me, she is very understanding and trying her best to resolve the issue as quickly as possible. It's really reassuring that the person who is dealing with my situation is as proactive and helpful as she is.
I've also had an issue with my Netflix account. I was assisted by a lady named Lindsay, who was as nice and helpful as anyone I have ever encountered in my 10 years as a sky customer. She was extremely understanding and listened to my issue and found a resolution quickly. She really was great.
5 Star customer service from both of them! *****
