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Many thanks DEANNE (Scottish accent), you talked me through the problems with my TV reception on 17th February. You were kind, calm, clear , patient and precise. You called back the next day to confirm the 'fix from ethernet to WiFi still worked.
Hey @Rozz
Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.
Thanks
Fanni
Community Moderator