DEANNE (Scottish accent)M - Status changed to: Mission Accomplished

[Rozz]

Many thanks DEANNE (Scottish accent), you talked me through the problems with my TV reception on 17th February.  You were kind, calm, clear , patient and precise. You called back the next day to confirm the 'fix from ethernet to WiFi still worked.

[Kelsingra]

Hey @Rozz 

  

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

  

Thanks 

Fanni 

Community Moderator