Would like to say a big thank you to the  lovely lady  customer advisor for removing sky cinema yesterday and adding Netflix to my package so easy kind and helpful with downgrade fee I call that excellent customer service sorry I didn't get your name 10 out of 10 I hope you see this thank you so much 😊 

Status changed to: We’re Finding your Staff Member
Status changed to: Mission Accomplished

Hi @Yoghurt 


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  




Community Moderator