Hi, the last call I made to yourselves was with an agent called Christine. She was fantastic. I rang because I was constantly confused over what other agents had told me, what correspondence I'd been sent and I was losing all faith in sky to be honest. As soon as I got through to Christine, she was patient and listened to my query, really taking the time to understand it. She was clearly knowledgable and explained everything to me. She was extremely friendly and personable. I can't praise her enough. She helped me massively to understand and progress with sky. Thank you Christine!!