I've just got off the phone with a lady from your call handling in regards to my broadband ( 6/02/25 at 2:28) I cannot for the life of me remember the name of the lady but I just wanted to say thank you so much again for how the call was handled, the kindness,help and compassion given to me during the call. You've truly put a smile on my face and it was so lovely for once to have someone who genuinely cares about and wants to help you with any issues. As I can imagine it's very hard doing calls with customers especially when they are unpleasant so THANK YOU !!! You are a credit to your job. From you fellow ASD phone twin.
