Amazing customer service

I just want to say a massive thanks to the man that helped me sort out my broadband in my new house. I called around 13.27 and we were on the call for about 25 minutes. My ONT had no lights turns out the person before me took the power cable for it. I can't remember his name cause I'm denser than over mixed sponge. But he had what sounded like a New Zealand accent. He was so friendly and lovely and stayed on the phone with me the whole time while he was sorting it out on his end. Amazing service! 

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Haley_,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

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