Re: Amazing customer service - Status changed to: We’re Finding your Staff Member

I just want to say a massive thanks to the man that helped me sort out my broadband in my new house. I called around 13.27 and we were on the call for about 25 minutes. My ONT had no lights turns out the person before me took the power cable for it. I can't remember his name cause I'm denser than over mixed sponge. But he had what sounded like a New Zealand accent. He was so friendly and lovely and stayed on the phone with me the whole time while he was sorting it out on his end. Amazing service! 

2 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hey @Haley_,


Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.


Thanks,


Daniel
Community Moderator

Comment on this thanks