I had a phone call yesterday (did not get the name, was told I would receive a survey but I didn't and I really want to thank him!)
I had a complaint that had not been resolved. This kind man got it sorted for me really quickly and was so friendly. Even though I was annoyed with Sky as a whole, this man managed to make me smile and laugh which is hard when I'm in a mood!! He was efficient and made sure all was resolved on the phone call. Thankyou so much for your help, it's so appreciated 🙂
