I phoned Sky as my contract price was due to change after being a sky customer for a few years. I am just a broadband customer as my Husband and I both game more than anything else so it was important to us to keep decent Internet speeds at a decent price.
My price was due to go up to £49 a month after my initial contract was £30. Which is quite the jump.
I did my research online and found Vodafone was £24 but I really wouldve preferred to stay with Sky so also checked their website. Stating I could get full fibre 150 for £30.
So I thought I would try phoning their customer service, and as it turns out I was given to a lovely man name Zunaid, he was happy to honor the price I found online and even offered me a tv package for an extra £5 a month (which I declined as I know it just wouldn't get used much)
He was very clear about what changes may happen, what my future bills may be, and was very thorough throughout the whole process. I was very thankful to him, and he seemed very interested in giving me the best deal. He thanked me for being kind as well which wasn't at all necessary as kindness should be the basis in which we act as people.
I sincerely hope Zunaid finds everything he wants from life and gets excellent recognition for excellent customer service and being a top notch guy!
