Re: Adding a channel - Status changed to: We’re Finding your Staff Member

I just wanted to leave a 5 star review for Joe in the Sky VIP call centre in London.

I'd make it 6 star if that was possible! 

 

He was just the loveliest american guy from NYC, who not only sorted my Sky query out promptly and effectively, he also gave me heaps and heaps of advice and recommendations for my upcoming trip to NYC.

His customer service was outstanding and I would really like for this to be acknowledged with him. 

He made my custom feel important, didn't rush me off the call and all in all made me feel like my call mattered!

I now have my Sky query resolved and a wonderful list of recommended places to visit in NYC from someone who lived there.... the best kind of recommendations! 

Thanks Joe, your customer service really brought a smile to me face and it most definately  was the best customer service I have received from Sky in my 17 years as a customer! 

 

3 Comments
Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished
 

Hi  @Smith3 

 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager.  

 

Thanks 

 

Fanni

Community Moderator 

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