A big thank you Nick

I want to say a very big thank you to Nick, who very patently talked me through two complicated faults, we were on the phone for 1 1/4 hours he was so patient and polite,  he didn't make me feel like a idiot.

Thanx Nick

From Sue Everitt 

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Status changed to: We’re Finding your Staff Member
 
Status changed to: Mission Accomplished

Hi @Tecrice 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks
Sarah 
Community Moderator

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