10/10 - Status changed to: We’re Finding your Staff Member

[SDouza]

As before, we've had splendid customer service today!  We hadn't thought that external line problem  was the culprit and purchased  a new phones.  Once the former was established, all was resolved in 4 hours and, we have new handsets!  Many, many thanks!

[Kirsty+S27]

Hi @SDouza 

Thank you for your post and sharing your experience with Sky. We have sent your thanks onto the staff member and their manager. 

Thanks

Kirsty

Community Moderator