This discussion topic has been answered Discussion topic: accessing the my sky app
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Message posted on 24 Jul 2026 11:48 AM
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I have downloaded the my sky app from the play store. It allows me to enter my sign in details, sends me a code & then keeps repeating this step without going any further. Can anyone help please?
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Message posted on 26 Jul 2026 02:45 PM
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That worked. Thanks for your time & patience
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Message posted on 24 Jul 2026 01:12 PM
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Re: accessing the my sky app
So after you enter the code it dies t load up to your account ?
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Message posted on 26 Jul 2026 11:43 AM
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Re: accessing the my sky app
No it seems to be stuck on that screen. It says I'm signed in but if you press the continue button it just goes back to the signon screen to repeat that step
Message posted on 26 Jul 2026 12:13 PM
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Re: accessing the my sky app
What have you tried so far ?
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Message posted on 26 Jul 2026 12:25 PM
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Re: accessing the my sky app
I didn't know what to try to be honest
Message posted on 26 Jul 2026 01:05 PM
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Re: accessing the my sky app
Have you tried deleting the app, rebooting your device then installing it again ?
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Message posted on 26 Jul 2026 02:45 PM
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That worked. Thanks for your time & patience
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