What does error code NW-3-6 indicate?

[Tony361]

Cannot connect to Netflix or amazon prime 

[Mark39]

Neither are available via Sky+. Which Sky box do you have - Q or Stream?

[Annie+UK]

Nothing to do with Sky Plus, maybe post in the forum specific to your device?

[Tony361]

I have sky + HD. Have always been able to access Netflix and prime 

[Mark39]

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@Tony361 wrote:

I have sky + HD. Have always been able to access Netflix and prime 

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Not via your Sky+HD box.

[Tony361]

Is there a phone number for sky support?

[Annie+UK]

It is not possible to access Netflix or amazon prime or any other app via a Sky Plus box it does not have the capability of running apps !!!!

Use the following link for contacting Sky: CONTACT

A phone number is given on a link on the page linked to below (click on the "Need more help?" drop down):

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

[caesarome]

@Tony361 

Do you access them via the apps built into your TV ?

[Tony361]

Thanks everyone, a really simple and logical answer. I switched off and reset all less my router, that , I refreshed. Now have all programmes. Thankyou.