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Discussion topic: VIP not letting me join

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This message was authored by: robnnikki

Message posted on ‎30 Mar 2025 10:03 PM

VIP not letting me join

So sky VIP won't let me resign into them , don't know why , anyone else got the same problem 

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    Avatar for caesarome
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    This message was authored by: caesarome

    Message posted on ‎30 Mar 2025 10:10 PM

    Re: VIP not letting me join

    Posted by a Superuser, not a Sky employee. Find out more

    @robnnikki 

    Have you tried deleting the app, rebooting your device then installing it again ?

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    Avatar for robnnikki
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    This message was authored by: robnnikki

    Message posted on ‎30 Mar 2025 10:19 PM

    Re: VIP not letting me join

    Hey I will try that now x 

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    Avatar for robnnikki
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    This message was authored by: robnnikki

    Message posted on ‎30 Mar 2025 10:25 PM

    Re: VIP not letting me join

    Nope that did not work 😭 

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    Avatar for AndrewF_UK
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    This message was authored by: AndrewF_UK

    Message posted on ‎31 Mar 2025 07:36 AM

    Re: VIP not letting me join

    Posted by a Superuser, not a Sky employee. Find out more

    @robnnikki Does this link work? I'm wondering if it will take you to enrolment https://www.sky.com/myaccount/rewards-and-extras 

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    Avatar for robnnikki
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    Message posted on ‎31 Mar 2025 07:41 AM

    Re: VIP not letting me join

    Nope that didn't work either 😞 

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    Avatar for AndrewF_UK
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    This message was authored by: AndrewF_UK

    Message posted on ‎31 Mar 2025 07:43 AM

    Re: VIP not letting me join

    Posted by a Superuser, not a Sky employee. Find out more

    Oh dear. I think the best outcome would be if a super user could escalate this post for you so you can speak to someone at Sky. 

    Sorry I wasn't more help but this seems like an account thing and only Sky can manage that. 

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    Avatar for robnnikki
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    Message posted on ‎31 Mar 2025 07:53 AM

    Re: VIP not letting me join

    Thank you I will x 

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