VIP bookings

[Ems2387]

I had some tickets in the 'my bookings' area of sky VIP. I haven't cancelled them but they have just disappeared. This was for an event in September which hasn't expired or anything. I'm confused as to where they have gone 

[caesarome]

@Ems2387 

You might want to email Skys ticketing team about this via this address - support @ skyticketit.com (with no spaces

[Ems2387]

Thank you, I did find that email and sent one just after posting this. 

[Yoghurt]

@Ems2387 I won tickets and I'm trying to cancel them despite my correct email address and booking id I'm getting nowhere  and I want them cancelled as I don't want restrictions on my app when entering future competitions 

[Yoghurt]

@Ems2387  I'm waiting as well for a response I sent email on Saturday even sky said today all can do is email the address given 

[caesarome]

@Yoghurt 

You probably need to wait a few more days after all it has been the Easter break.

[Yoghurt]

Managed to get my tickets cancelled they emailed back and said they were cancelled plus the app has now updated so hopefully if anyone wins anything they can cancel via the booking section of vip on the my sky app 

[Yoghurt]

Still can't cancel anything via booking section of app despite being an update to the app the other day sky need to get it sorted