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Discussion topic: Technical issues

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This message was authored by: Pintofstella

Message posted on ‎09 Sep 2024 07:32 AM

Technical issues

trying to add a second device to my current sky account. Keep getting "technical error, its us not you. Please refresh the page or click the link to try again" I've tried on the website. App. Reinstalled the app. Restarted phone. Tried doing it on my mobile data. Everything possible. I'd prefer not phone sky

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Avatar for Annie+UK
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Superuser
This message was authored by: Annie+UK

Message posted on ‎09 Sep 2024 09:10 AM

Re: Technical issues

Posted by a Superuser, not a Sky employee. Find out more

Which app? Sky have several!!!!

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎09 Sep 2024 10:14 AM

Re: Technical issues

Posted by a Superuser, not a Sky employee. Find out more
@Pintofstella wrote:

trying to add a second device to my current sky account. Keep getting "technical error, 

Are you trying to add a Sky Mobile device to your account if so your only option is to call Sky on 150 from your other device.

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