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Discussion topic: Super 6 moibile app (play paused for routine checks)
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This message was authored by: KMN1
Message posted on 26 Sep 2025 02:57 PM
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Super 6 moibile app (play paused for routine checks)
After I log in. It says ("play paused for some routine checks") I gave my ID details passport etc. it has been like this for a few weeks now woth no explanation as to why other than the above which is vague.
im in a competition and I'm losing out because of this.
please advise, thank you.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 26 Sep 2025 04:42 PM
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Re: Super 6 moibile app (play paused for routine checks)
I'm afraid we can't help you via here as we are customer of Sky TV, Broadband and Mobile only so you will need to contact them about this so the contact options are at the bottom of this page:
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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