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Discussion topic: Sky survey email genuine or not?

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This message was authored by MegMyDog This message was authored by: MegMyDog

Sky survey email genuine or not?

I received this morning an email from "Sky Customer Feedback invite"at!"surveys.siresearch.contact.sky", it went straight to my junk folder, with the dodgy looking email address you can see why.

As I cannot find anywhere to ask Sky to confirm if it is genuine or not, hopefully someone here can.

 

Meny thanks


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky survey email genuine or not?

Posted by a Superuser, not a Sky employee. Find out more

They do have an email address that you can forward this email to:

 

abuse@sky.com

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This message was authored by GD1 This message was authored by: GD1

Re: Sky survey email genuine or not?

Posted by a Superuser, not a Sky employee. Find out more

@MegMyDog Unless other frum members have had an email and can confirm it's genuine I would treat it as Spam

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by Mark39 This message was authored by: Mark39

Re: Sky survey email genuine or not?

Posted by a Superuser, not a Sky employee. Find out more

@MegMyDog what details are you being asked for? Have you recently had contact with Sky, which may have prompted it?

MegMyDog
Topic Author
This message was authored by MegMyDog This message was authored by: MegMyDog

Re: Sky survey email genuine or not?

It is a survey, don't have a problem with that.  Is it genuinely from Sky.

Forum rules will not allow me to enter the address as it is, apologies.

This message was authored by Mark39 This message was authored by: Mark39

Re: Sky survey email genuine or not?

Posted by a Superuser, not a Sky employee. Find out more

That's what you said in your first post. Without a bit more detail it's hard to know whether it's genuine or not, so probably best to treat it as not.

MegMyDog
Topic Author
This message was authored by MegMyDog This message was authored by: MegMyDog

Re: Sky survey email genuine or not?

Not sure what other information I can give.  The crux of the problem is the odd email address, it is really a Sky problem when they don't have a facility to report a suspicious email.  Thank you for your time and assistance.

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky survey email genuine or not?

Posted by a Superuser, not a Sky employee. Find out more

They do have an email address that you can forward this email to:

 

abuse@sky.com

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by IamNads This message was authored by: IamNads

Re: Sky survey email genuine or not?

I have also received an email regarding a Sky survey. Rather than click the link to take part in the survey, I Googled the email address and found this conversation. It uses my name and the communication sounds real but scammers are very good these days. Who knows what will happen when that link is clicked. Glad to see I'm not the only one who is suspicious. 

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