This discussion topic has been answered Discussion topic: Sky sports app not working.
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Message posted on 19 Oct 2025 05:39 PM
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Re: Sorry, there was an error processing your login request (ir_no_claim)
I have had the same issue I was using Chrome but switched to Opera and it let me log on
Message posted on 19 Oct 2025 05:44 PM
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Re: Sky sports app not working.
App woesn't work and website gives this useless error message "Sorry, there was an error processing your login request (err_unknown)."
of course there is nowehere to report this problem.
Message posted on 19 Oct 2025 05:47 PM
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Re: Sorry, there was an error processing your login request (ir_no_claim)
Same problem - ruined the Liverpool game
Message posted on 19 Oct 2025 05:47 PM
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Re: Sorry, there was an error processing your login request (ir_no_claim)
Brave, Chrome, Safari, the SKY Sports App - all have the same issue.
Iconically, when I got the message about there being a response, the first thing that happend was to get an error message telling me I'm unauthorized to read this conversation, despite having started it. Not a lot of things working at the moment...
Message posted on 19 Oct 2025 05:49 PM
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Re: Sorry, there was an error processing your login request (ir_no_claim)
I'm also fascinated that when I started my post, I got this "you are unique" as in that no one had this topic before and now I can see my post was merged into a thread with an apparent answer that has nothing to do with the actual error.
What is this?
Message posted on 19 Oct 2025 05:52 PM
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Re: Sky sports app not working.
Came out to watch game and app not working. Have to log in every time only to be told app not working. Thank you very much
Message posted on 19 Oct 2025 05:59 PM
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Re: Sorry, there was an error processing your login request (ir_no_claim)
People now saying they can't even login to their accounts let alone the sky sports app. This really is a useless company run on a shoestring isn't it
Message posted on 19 Oct 2025 06:00 PM
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Re: Sky sports app not working.
Yeah same here. Can't even contact Sky to find a solution.
Message posted on 19 Oct 2025 06:01 PM
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Re: Sky sports app not working.
Same here. iPhone and iPad.
Message posted on 19 Oct 2025 06:13 PM
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Since app update the virginmedia login doesn't work
Since the sky sports app needed an update, the virginmedia login button hasn't worked. The virginmedia live chat helper asked if the button said Virginmedia UK but it seems to just say Virginmedia - could that be the issue following the update that they aren't linked correctly? Reeeeally frustrating on a football and F1 day not to have access....!
Seen a few threads of people not being able to login but not sure if it's just virginmedia customers or sky/NOW ones too.
Message posted on 19 Oct 2025 06:17 PM
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Unable to watch sky sports football on iPad or phone
I am a sky customer and I can't watch football from my iPad or iPhone. I can watch All other sports but football. It says apologies unable to load. I have a workaround to go via sky go but what's the point of have a sky sports app if I can't watch football?
Message posted on 19 Oct 2025 06:21 PM
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Sign in on sky sports app
Can sign in to watch sky sports goals
Message posted on 19 Oct 2025 06:29 PM
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Re: Sky sports app not working.
That exp[lains why i've not been able to login for the last half hour or so.. i'ce tried several different platforms and get the same message. I'm guesssing this is a problem across the board
Message posted on 19 Oct 2025 06:39 PM
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Re: Sky sports app not working.
I have the same. I've cleared browsing history, re-installed the app and changed browser and it is same error message everytime. Joke. The limited times over the week anyone needs to use the app, it is useless! @skysports do better.
Message posted on 19 Oct 2025 07:21 PM
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Re: Sky sports not working on iPad or iPhone?
I was also logged out on both my devices but have got logged back in without any issues.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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