Discussion topic: Sky id

This message was authored by: Hadeeqah · ‎01 Oct 2024

I have just purchased an ipad a few hours ago. i have had no order number nothing. i got an email saying: "Just a quick note to say we've got your order and are busy checking all the details. We'll be in touch soon to confirm what you've chosen and let you know how to get up and running.."

It then gives me instructions to set up a sky id. i tried to set it up and it says "technical issues" it's been like this for a few hours. what do i do. will i still receive my ipad? i cannot access anything on my

app either. saying technical issues.

This message was authored by: caesarome · ‎01 Oct 2024

@Hadeeqah

Are you able to use this link to set up your new ID:

https://www.sky.com/help/diagnostics/sky-id/sky-id

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This message was authored by: Sam342 · ‎13 Feb 2025

Hey,

a bit late but what was the outcome of the issue? I'm getting the same message too and I'm not sure where i stand, do i get my new device or not?

This message was authored by: caesarome · ‎13 Feb 2025

@Sam342

What is happening, are you seeing an error when logging onto the account you used when placing your order ?

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If you need help please provide as much information as you can

Discussion topic: Sky id

Sky id

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