@KDMurphy
Something to try and that is to log into your account via a web browser here and change the flag at the bottom right to the ROI one if it is wrong:
https://www.sky.com/mydetails/account-info
If you do have to change it, give it another go with the app.
__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
