Cannot access Sky VIP. It's been like this for several months and when I called Sky Customer Service they confirmed that I'm a gold member. I was told they'd give me a call back but didn't call me. I've tried deleting and reinstalling, restarting my phone too but it still does not work. Seems like the agent was confused as to why it's not working either.
When you say it isn't working what is actually happening ?
__________________________________________________________________________________________ If someone has helped you then please click on the LIKES button in their post. If you need help please provide as much information as you can
It says "we're really sorry but you can't join Sky VIP right now". All my bills have been paid and when I rang they said I'm a gold member but for some reason I just can't access it and customer service couldn't help me either.
Same here. I cant access vip either even though im a Gold member. Tried uninstalling mysky app etc but still cant access it. Sky is slowly becoming a 2nd class company. I cant even get to speak to someone who understands proper English
I am having the same issue & I am a platinum member. I have deleted & reinstalled a number of times. Signed in & out a number of times. Everytime I click in it just says find out more then nothing. Can anyone help????
I'm not getting any answers from Sky either. It seems whenever I tell them about it theh get confused and don't know what to do to resolve the problems either. Such a shame as we're missing out on the promos we used to get.
This has been happening for 20 days. I'm so annoyed! Every time I've contacted them, they want me to go over what's wrong. And they keep asking me if I've done the basics. 😩
I've asked them to send me my free sky tickets for this month, I'll lose them otherwise. Doesn't like it's getting fixed anytime soon.
