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Discussion topic: Sky VIP Ballot - Email Already Registered Issue

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This message was authored by kelly_alxxx This message was authored by: kelly_alxxx

Sky VIP Ballot - Email Already Registered Issue

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The email address you entered is already registered.

 

has anyone managed to find a solution? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP Ballot - Email Already Registered Issue

Posted by a Superuser, not a Sky employee. Find out more

@kelly_alxxx 

Would you like Sk's messaging team to contact you via here about this ?

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kelly_alxxx
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This message was authored by kelly_alxxx This message was authored by: kelly_alxxx

Re: Sky VIP Ballot - Email Already Registered Issue

Any help would be greatly appreciated, thank you.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky VIP Ballot - Email Already Registered Issue

Posted by a Superuser, not a Sky employee. Find out more

@kelly_alxxx 

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies are not instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
kelly_alxxx
Topic Author
This message was authored by kelly_alxxx This message was authored by: kelly_alxxx

Re: Sky VIP Ballot - Email Already Registered Issue

Thank you very much

This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky VIP Ballot - Email Already Registered Issue

Posted by a Sky employee

Thanks for escalating this. We’ve sent @kelly_alxxx an invite to chat.

There is little we can do with VIP, however we can check if there's any known issues with this 🙂

 

Thanks

Lisa - Sky Tech Team Expert
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