Sky Products Not available on-line

[Sue0511]

I'm trying to change two of my products online, and get a message saying 'sorry, we're having technical difficulties ..". This has been happening now for 2 days, is it only me?

[Shelleypink0]

No, I'm having exactly the same issue, trying to buy an iPad - impossible 

[GD1]

@Sue0511  @Shelleypink0  Give Sky a call.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

[Daniel0210]

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@Shelleypink0 wrote:

No, I'm having exactly the same issue, trying to buy an iPad - impossible 

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@Shelleypink0 

If it continues call Sky and the agent can place your order for you.

@Sue0511 

What are you trying to order? 

[Mark39]

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@Sue0511 wrote:

I'm trying to change two of my products online, and get a message saying 'sorry, we're having technical difficulties ..". This has been happening now for 2 days, is it only me?

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No, there have been several reports of the same thing. Best to give Sky a call to report it. 

[Sue0511]

I'm trying to change two of my subscription items.

I'll call them.

Thanks for responding.