09 Jul 2024 04:28 PM
I've the very same problem deleted the app and downloaded it again still won't go by the postcode bit please help
09 Jul 2024 04:49 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Cara18 an invite to chat.
09 Jul 2024 04:47 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
09 Jul 2024 04:49 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent @Cara18 an invite to chat.
11 Jul 2024 02:42 PM
I am also having issues with signing an agreement due to it not accepting my postcode.
11 Jul 2024 04:05 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.
11 Jul 2024 04:06 PM
Posted by a Sky employeeThanks for escalating. We've sent an invite to @PARKERASOUND.
No problem. Browse or search to find help, or start a new discussion on Community.
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