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Message posted on ‎03 Jun 2025 02:01 PM - last edited: ‎04 Jun 2025 08:50 AM by Community Manager

Online EPG not working

  Can a Sky moderator or Superuser pass this on to the right department, please? The online EPG isn't working. Here is a screenshot of what I'm seeing on my Acer Chromebook. Thanks.

  Screenshot 2025-06-03 13.56.35.png

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Message posted on ‎05 Jun 2025 11:40 AM

Re: Online EPG not working

  Online EPG is working now. Thanks to everyone who had a hand in getting it up & running again, as I use it every day.

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Message posted on ‎03 Jun 2025 02:20 PM

Re: Online EPG not working

Posted by a Superuser, not a Sky employee. Find out more

I get the same https://www.sky.com/tv-guide/ 😞

I am Neurodivergent ❄ Sky+HD ❄ LG NanoCell TV ❄ Xbox Series X ❄ Raspberry Pi 5 (Debian Linux)
My F•A•Qs: Sky Glass ❄ Sky Stream ❄ Sky Go ❄ Sky Plus
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Message posted on ‎03 Jun 2025 04:09 PM

Re: Online EPG not working

Posted by a Superuser, not a Sky employee. Find out more

@Annie+UK @Mr+Ripley 

A few hours later than your posts but it is working for me.

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Message posted on ‎04 Jun 2025 08:49 AM

Re: Online EPG not working

Posted by a Sky employee

Morning Everyone

 

Thank you for highlighting this issue.

 

I've passed the details to our support teams to investigate. Once we know more, we will post back here.

 

I'll mark this post as the answer, so everyone has the most up-to-date information.

Thanks
Kev
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Message posted on ‎04 Jun 2025 12:49 PM

Re: Online EPG not working

  

@caesarome wrote:

@Annie+UK @Mr+Ripley 

A few hours later than your posts but it is working for me.

  Unfortunately, not for me. Day two now & it still looks the same. 

  @KevNewMedia Thanks for picking up on my OP & passing it on.

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Message posted on ‎05 Jun 2025 11:40 AM

Re: Online EPG not working

  Online EPG is working now. Thanks to everyone who had a hand in getting it up & running again, as I use it every day.

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75" Samsung QLED Q8F 4K Vision AI Smart TV - 2025
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Message posted on ‎06 Jun 2025 08:11 AM

Re: Online EPG not working

Posted by a Sky employee

Morning

 

Good to hear it @Mr+Ripley - it's working here as well.

Thanks
Kev
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