No access remotely

[Trrence]

Trying to setup sky + box remotely and saying app no longer supported 

[Mark39]

Not sure what you're trying to do. Can you elaborate? Which app? What do you mean by setting up a Sky+ box remotely?

[TimmyBGood]

@Trrence 

Remote recording is in the Sky Go app.  The Sky+ app hasn't been supported for well over a year.

https://www.sky.com/help/articles/skyplus-app-what-do-you-need-help-with 

[caesarome]

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@Trrence wrote:

Trying to setup sky + box remotely 

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@Trrence 

What are you actually trying to do.

Even though the Sky+ app is not supported it is still possible to use it to set recording and downloads.

[Trrence]

Hi. The app is up to date but it says - 'no service, try again later'. 

I was trying to set the sky + box up to record a rugby match as we were out.

Sky CS said because the box is no longer supported 

[caesarome]

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@Trrence wrote:

Hi. The app is up to date but it says - 'no service, try again later'. 

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That sounds like it could be an issue with the internet connection on the device.