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Discussion topic: Need help with online EPG please

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This message was authored by merv60 This message was authored by: merv60

Need help with online EPG please

  I'm trying to access the Sky online EPG on my laptop but I'm getting a page I've never seen before ( I'll try & add a screenshot ). It says " Privacy error... Your connection is not private " & in the browser, it says " Not secure ".  I'm able to use this community forum & Sky.com but not the EPG. I've tried accessing it in my usual way by the shortcut tab I have & then I tried by using Google search, but no luck either way. Any ideas why this has happened & what to do? I use an Acer laptop with Google Chrome.

  Screenshot 2022-02-08 18.29.18.png


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Need help with online EPG please

Posted by a Superuser, not a Sky employee. Find out more

Does this slightly different address work for you @merv60 :

 

https://www.sky.com/tv-guide/

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merv60
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This message was authored by merv60 This message was authored by: merv60

Re: Need help with online EPG please

  I have tried to access the EPG on my Samsung tablet & it works on there, but I would still like to be able to access it on my laptop.

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Need help with online EPG please

Posted by a Superuser, not a Sky employee. Find out more

Does this slightly different address work for you @merv60 :

 

https://www.sky.com/tv-guide/

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
merv60
Topic Author
This message was authored by merv60 This message was authored by: merv60

Re: Need help with online EPG please

  @caesarome  Thank you very much for the speedy help, that has done the trick but I don't know why, I've been using that bookmarked shortcut for years, can you explain what happened? I've deleted the old shortcut & added the new one.

This message was authored by caesarome This message was authored by: caesarome

Re: Need help with online EPG please

Posted by a Superuser, not a Sky employee. Find out more

I had the same issue as you @merv60 with that address as that is the one I had bookmarked but it appears that sometime recenty it has been changed to this new one.

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This message was authored by Mark39 This message was authored by: Mark39

Re: Need help with online EPG please

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

I had the same issue as you @merv60 with that address as that is the one I had bookmarked but it appears that sometime recenty it has been changed to this new one.


I've found the same with several Sky websites recently.

This message was authored by nolte This message was authored by: nolte

Re: Need help with online EPG please

Posted by a Superuser, not a Sky employee. Find out more

@merv60 wrote

  • Thank you very much for the speedy help, that has done the trick but I don't know why, I've been using that bookmarked shortcut for years, can you explain what happened? 

 

could it have been the old link was http and the new link is https

 

Https is more secure than http so it may explain why http connection is "not secure" 

 

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merv60
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This message was authored by merv60 This message was authored by: merv60

Re: Need help with online EPG please

  @nolte  I guess that's a possible answer, however, I can't check as I have already deleted the old bookmark.

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