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Message posted on ‎08 Jul 2026 09:23 AM

Mysky app not working

I open mysky app, asks for 2 step verification, enter code, says login successfully, return to mysky app, but just keeps coming back to the same screen?

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Message posted on ‎08 Jul 2026 12:11 PM

Re: Mysky app not working

Posted by a Superuser, not a Sky employee. Find out more

@Goff1 

Is your device software and the MySky app itself up to date ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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Avatar for caesarome
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What's this?
Superuser
This message was authored by: caesarome Answer

Message posted on ‎08 Jul 2026 12:11 PM

Re: Mysky app not working

Posted by a Superuser, not a Sky employee. Find out more

@Goff1 

Is your device software and the MySky app itself up to date ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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