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Discussion topic: Mysky app incompatible with my Android phone

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This message was authored by: RPM

Message posted on ‎10 Mar 2025 11:21 PM

Mysky app incompatible with my Android phone

When I try to download the MySky application to my Android phone Google Play wont allow it as it believes my phone is incompatible.

My OS is Android 5.0.1 and no updates are available.

Where can I get a compatible version??

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Avatar for caesarome
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Superuser
This message was authored by: caesarome

Message posted on ‎10 Mar 2025 11:26 PM

Re: Mysky app incompatible with my Android phone

Posted by a Superuser, not a Sky employee. Find out more

@RPM 

As you can see here the minimum version for the MySky app is 8.0 so unless you can update the OS on your device you will be unable to get the app working on it:

 

https://www.sky.com/help/articles/app-desktop-lookup

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