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Discussion topic: Mysky app does not load

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This message was authored by wozkegs This message was authored by: wozkegs

Mysky app does not load

Mysky app doesn't load. The continuous rotating circle is all I get when I open the app. I've tried clearing the cache and the data. I've tried uninstalling and reinstalling and still the same. I can see "my details' and the vip tab opens but can view billing or products - just the rotating circle. 

It works on line, through a browser, but just doesn't open in the app. Would appreciate any ideas to resolve please. Thanks 


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wozkegs
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This message was authored by wozkegs This message was authored by: wozkegs Answer

Re: Mysky app does not load

Please ignore post. I ve resolved (another app was causing it not tooad - removed offending app. Now all good) 

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wozkegs
Topic Author
This message was authored by wozkegs This message was authored by: wozkegs Answer

Re: Mysky app does not load

Please ignore post. I ve resolved (another app was causing it not tooad - removed offending app. Now all good) 

This message was authored by Simoz This message was authored by: Simoz

Re: Mysky app does not load

Having the same problem. What app did you remove?

wozkegs
Topic Author
This message was authored by wozkegs This message was authored by: wozkegs

Re: Mysky app does not load

Hi

I uninstalled the Duckduckgo app and all good after that 

This message was authored by Derekdann This message was authored by: Derekdann

Re: Mysky app does not load

how did you know which app to delete

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