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Discussion topic: MySkyApp is not working

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This message was authored by R0NDMC This message was authored by: R0NDMC

MySkyApp is not working

Hello , MySkyApp isn't working. It used to be pretty cool to be able to access stuff through it but now when I click on a tab the next screen comes up blank. I can do nothing with it . Thinking of deleting the app and re-installing it? Has anyone else had this problem. 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: MySkyApp is not working

Posted by a Superuser, not a Sky employee. Find out more

@R0NDMC wrote:

Thinking of deleting the app and re-installing it?


Give this a try as it has to be worth a try.

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R0NDMC
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This message was authored by R0NDMC This message was authored by: R0NDMC

Re: MySkyApp is not working

👋🏽, thank you so much for your response! I went ahead and tried it before I got your message but sadly it hasn't worked. I think my only other option might be to call SKY. If that doesn't work then ...... ! 

This message was authored by caesarome This message was authored by: caesarome

Re: MySkyApp is not working

Posted by a Superuser, not a Sky employee. Find out more

Calling Sky will in all honestly be a waste of time so you would be better off emailing the apps team about this via this address - apps@sky.uk

 

It might just be a temporary glitch so give them the make and model of device you have the app installed in and what version of the software it is running.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
R0NDMC
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This message was authored by R0NDMC This message was authored by: R0NDMC

Re: MySkyApp is not working

You are simply awesome ! Thank you very much. You have saved me a lot of time which I dont have in great supply . I will email them right away . 
Many thanks ! 

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