MySky app will not accept Irish post code

[caesarome]

@KevinL86 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[WendyCC]

I still have not been able  to set  uo as app not accepting  me irish area code. Can someone  help

[Danz994]

Good morning @caesarome Thanks for making us aware of this. I'll send @KevinL86 an invite now and we can assist further. Thanks, Danielle 

[caesarome]

@WendyCC 

What did the messaging team tell you back on the 22 May when they contacted you via here about this ?

[WendyCC]

I replied  to them but never  heard anything 😕 

[caesarome]

@WendyCC 

I have alerted the Messaging team again for you so hopefully they will be in touch again about this.

[-Heather-]

Hi @caesarome, the ROI Team don't have access to Community Messaging right now. @WendyCC If you contact the ROI team on one of the contact options my colleague Lorraine Sent you on Tuesday they'll be able to assist you further. Thanks, Heather 

[caesarome]

Ah, yes sorry I forgot about that.

@WendyCC 

There is an issue with ROI accounts being accessed by the messaging team.