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Discussion topic: MySky App on Android

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This message was authored by: Ziggyrose

MySky App on Android

Hello,

I am having trouble with the MySky App on Android, it asks me to login, I do, it then sends me a verification code, I enter it, it then confirms it's me and gives me a button.that says go back to the app, i click it and it opens a screen with the same go back to App button, i am stuck in this loop, I can login to the website without a problem, but the app has gone faulty.

I have uninstalled and reinstalled the app, I have checked for updates, emptied the cache etc. I just can't seem to get it to work. 

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This message was authored by: caesarome

Re: MySky App on Android

Posted by a Superuser, not a Sky employee. Find out more

@Ziggyrose 

Is the Andriod software up to date and also are there are updates for the MySky app ?

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This message was authored by: Ziggyrose

Re: MySky App on Android

"I have checked for updates"

Yes, both are up to date.

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