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Discussion topic: My sky won’t sign in

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This message was authored by: Nicb13

Message posted on ‎01 Sep 2025 10:29 AM

My sky won’t sign in

My sky keeps telling me I'm not authorised to sign in.

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎01 Sep 2025 12:09 PM

Re: My sky won’t sign in

Posted by a Superuser, not a Sky employee. Find out more
@Nicb13 wrote:

My sky keeps telling me I'm not authorised to sign in.

App or browser?  Have you tried both?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎01 Sep 2025 12:52 PM

Re: My sky won’t sign in

I have used both, browser logs me in but then when I want to view my mobile upgrades same things it directs back to the app and says can access it 

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Message posted on ‎01 Sep 2025 01:23 PM

Re: My sky won’t sign in

Posted by a Superuser, not a Sky employee. Find out more

@Nicb13 

Are you using a VPN if so try disabling it.

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This message was authored by: Nicb13

Message posted on ‎01 Sep 2025 02:27 PM

Re: My sky won’t sign in

No not using VPN

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