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Discussion topic: My sky not loading technical issues message

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This message was authored by Andi+with+an+I This message was authored by: Andi+with+an+I

My sky not loading technical issues message

My sky not loading 

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This message was authored by cbird485 This message was authored by: cbird485

Re: My sky app not working

I keep getting we are having technical issues error sign come up when trying mysky app

This message was authored by r33t This message was authored by: r33t

My SkyApp

I can't log into my sky app says to speak to someone all I'm getting answer machines and robots ! 

This message was authored by caesarome This message was authored by: caesarome

Re: My SkyApp

Posted by a Superuser, not a Sky employee. Find out more

@r33t wrote:

I can't log into my sky app 


What actually does it say when you login ?

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This message was authored by r33t This message was authored by: r33t

Re: My SkyApp

It's ok I finally spoke to someone, the App upgraded yesterday and they think there's a glitch in the App itself 

This message was authored by Cls751 This message was authored by: Cls751

Re: My SkyApp

I keep getting an error message on the my sky app. I've tried uninstalling but still the same. Is there any fix please? 

This message was authored by caesarome This message was authored by: caesarome

Re: My SkyApp

Posted by a Superuser, not a Sky employee. Find out more

@Cls751 

What is the error message ?

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This message was authored by Cls751 This message was authored by: Cls751

Re: My SkyApp

Hi. It keeps saying  sorry we're having technical difficulties.. log out or try again. When I log out it let's me put password etc in the says the same message. It's been like this since early on but didn't think anything of it till I went to check sky vip 

This message was authored by Jorhodes6 This message was authored by: Jorhodes6

My sky app

Unable to get onto my sky app. It says having technical issues. Tried turning phone on and off and tried un installing and reinstalling same message. Appears

I'm on samsung s21 phone

This message was authored by AFD This message was authored by: AFD

Re: My SkyApp

I'm getting the same thing happen. Reinstalled the app and still happened. Also tried installing app on my ipad and couldn't get that working either. I get the technical difficulties message on both.

This message was authored by Richie+hhh This message was authored by: Richie+hhh

Re: My sky not loading technical issues message

I'm getting the exact same message 

This message was authored by r33t This message was authored by: r33t

Re: My SkyApp

You will need to phone sky, they can log it with the App team 

This message was authored by AFD This message was authored by: AFD

Re: My SkyApp

You mean talking to someone?

This message was authored by caesarome This message was authored by: caesarome

Re: My SkyApp

Posted by a Superuser, not a Sky employee. Find out more

You could email the apps team at Sky about this:

 

apps@sky.uk

 

Let them know the make and model of phone you are using and what version of the operating system it is running.

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This message was authored by Neleh4 This message was authored by: Neleh4

Re: My sky not loading technical issues message

Has anyone had any luck sorting this yet please? Everyone I know of on Sky is having the same issue.

 

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