My sky app

[obelix69]

When is sign in wants my post code and says something about sky glass which I've never owned 

[caesarome]

@obelix69 

It isn't clear from your post what is actually happening so after you sign in what message do you see ?

[obelix69]

Cant access my account details when I sign into the sky app just says page restricted i have phoned sky no results have tried everything 

[obelix69]

Just says page restricted 

[Mark39]

What did Sky say?

[caesarome]

@obelix69 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

[Lisa-P1987]

Thanks for escalating this. We’ve sent obelix69 an invite to chat.

[Ozcarwilde]

Hi I have this issue too. Did you get a solution? Thanks 

[obelix69]

Nope