My sky app

[McC69]

Any suggestions as to why I can not log into to my sky app

keeps telling me postcode invalid. Have deleted app and reinstalled a number of time 

[Addie15]

Hi there, @McC69. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[McC69]

Hi

i I have had no chat regarding this

[caesarome]

@McC69 

To confirm you don't see a chat bubble at the bottom of this page like the one shown in the image on the link in the post above yours ?