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Discussion topic: My sky app not opening

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This message was authored by vghgvff This message was authored by: vghgvff

My sky app not opening

My sky app is stuck on white screen and won't load, I have reset my phone, uninstall the app and reinstalled it, but none of these have made any difference 

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This message was authored by caesarome This message was authored by: caesarome

Re: My sky app not opening

Posted by a Superuser, not a Sky employee. Find out more

Have you checked that you have the latest version installed ?

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vghgvff
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This message was authored by vghgvff This message was authored by: vghgvff

Re: My sky app not opening

Yep, updated the app and phone software, restarted everything,  just still stuck on the white (with sky logo) screen

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: My sky app not opening

Posted by a Superuser, not a Sky employee. Find out more

Do you have any VPN running on the device? 



Sky Stream user. Former Sky+ HD and Sky Broadband customer
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