My sky app not accepting my post code

[Callum031992]

I'm trying to sine in but will not accept my post code 

[Tom-W19]

Hi @Callum031992 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Chr18]

Hi I'm trying to login to my sky app but when I put in my postcode it just says error ,I've changed my password and I know that the email is correct and so is my address, so do not understand why it's saying postcode error what do I need to do thanks 

[Addie15]

Hi there, @Chr18.  I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147