My sky app, links dont work

[R72666]

In my Sky app, the links don't work, if I want to check my bill or any offers. it asks you to log in, but even then it says we can't connect you right now

[caesarome]

Have you tried rebooting the device the app is installed on or if possible changed the internet connection to a Wi-Fi one if you are on mobile data or vice versa ?

[R72666]

Thank you for your reply.

Sky Q it never works I've done all the usual things, reboot the box, made sure the Internet connection is working.

I also have the same issue on my mobile, the app let's me know how long I've been a sky customer but none of the links work, bills or offers even after logging in.

[R72666 · Accepted solution]

I have tried all of them, I think its more that they don't work properly on sky's side of the apps. I've spoken to sky and to be honest I get the feeling they know or the people I've contacted doesn't know how to fix it.

Thanks for help