Discussion topic: My Sky app

This message was authored by: ANorman79 · ‎23 Nov 2025

The MySky app is showing a problem with my Sky Q, i haven`t got any service issues with my TV but i`m Guessing there is something wrong with the app/web page for my account as i`m getting this message appear when i`m looking to upgrade my phone.

I have tried speaking to Sky but haven`t been able to get any help with understanding the reason.

This message was authored by: caesarome · ‎23 Nov 2025

@ANorman79

Regarding the restricted message, do you use Sky Marketplace and is so are you up to date here so do you owe anything ?

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This message was authored by: ANorman79 · ‎24 Nov 2025

Looking at my latest statement I haven't got anything outstanding. Not sure what Sky Marketplace is

This message was authored by: caesarome · ‎24 Nov 2025

Only Sky can help with this but as always it might take a while for you get to someone who knows what this is about.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

Discussion topic: My Sky app

My Sky app

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