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Discussion topic: My Sky app not installing correctly

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This message was authored by thenewark This message was authored by: thenewark

My Sky app not installing correctly

Downloaded My Sky app form Apple App Store.  Entered data on popup window when asked, and this does reflect my account, but does then not move off the popup screen and as a result I can never get to the app itslef.  Same thing happens on both iPhone and iPad.

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This message was authored by caesarome This message was authored by: caesarome

Re: My Sky app not installing correctly

Posted by a Superuser, not a Sky employee. Find out more

It has been quite a while since I have done this but is there not a Save or OK button to press after you have entered in all your details ?

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