Discussion topic: My Sky app account not authorised

This message was authored by: SylvandSteve · ‎03 Nov 2024

Just downloaded for my mum but says account not authorised

she has been a customer for 20yrs

This message was authored by: caesarome · ‎03 Nov 2024

I take it there is no VPN being used on the device you installed the app on ?

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This message was authored by: Cara2222 · ‎12 Nov 2024

Still can't get in iv tryed everything

This message was authored by: caesarome · ‎12 Nov 2024

@Cara2222

What was the result of the chat you had via here with the messaging team ?

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Discussion topic: My Sky app account not authorised

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Re: My Sky App is saying my account is not authorised

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