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Discussion topic: Message Us facility

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SBR62
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Message Us facility

‎04 May 2023 11:29 AM

I was in the middle of renegotiating my new Sky + package on the Message Us chat, but now the connection is unavailable and has been all morning.

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Mark39
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Re: Message Us facility

‎04 May 2023 11:42 AM

Posted by a Superuser, not a Sky employee. Find out more

You mean the connection closed? You'll have to try again, I'm afraid. Or give Sky a call, which is likely to be quicker.

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SBR62
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Re: Message Us facility

‎04 May 2023 11:44 AM

The conversations are still there but I am unable to reply. The reply button is 'greyed out' and 'connection unavailable' across the top 

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