Issue with the my sky app

[StevenW]

Tried accessing the My Sky app and it repeatedly asks for a postcode.

when I tried enter my postcode the continue button greys out and then turns blue again.

I cannot go any further.

[Mr+Flibbles+86]

Hi there @StevenW , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147